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Chief Operations Officer
Remote | United States

CHIEF OPERATIONS OFFICER ROLE:

This role will be directly working for a Portfolio Company. The COO’s role is to bring the CEO’s vision to life while creating a company infrastructure to drive strategy to tactical execution. The goal of the COO is to create systems and processes which enable a functioning, efficient business to drive sustainable growth. 

While the CEO designs a business strategy, the COO drives accountability in implementation. Oftentimes the COO acts as a liaison between the CEO and the rest of the company's day-to-day activities and helps set the proper “pace” for growth. 

The COO is considered “lead executor” who ensures strategies regarding marketing, sales, legal, finance, and customer experience are executed in a timely and resourceful fashion.

SALARY

  • $150,000 - $180,000 + Bonus

CHIEF OPERATIONS OFFICER RESPONSIBILITIES:

  • Collaborates with the CEO in setting and driving organizational vision, strategy and hiring needs
  • Designs and oversees implementation of business systems and goals in line with executive strategy
  • Ensures effective recruiting, onboarding, development, performance management, and retention practices are in place
  • Establishes policies, systems & frameworks that build and promote company culture and values 
  • Sets Weekly, Monthly & Quarterly Goals for the company based on discussions with CEO around vision and overarching strategy
  • Evaluates company Daily/Weekly/Monthly/Quarterly based on metrics delivered by Leadership team
  • Ensures proper legal & financial systems are in place to support growth and protection of company 
  • Discusses team management, training, and hiring needs with the CEO
  • Oversees lean distribution of resources to drive efficiency and high ROI
  • Ensures all team members have proper support system in place
  • Monitors performance with proper tracking and establish corrective measures as needed, preparing detailed reports and forecasting for the company
  • Analyzes internal operations and profits to identify areas of opportunity and where budget can be saved

CHIEF OPERATIONS OFFICER RESULTS:

  • Resources are allocated to the highest-ROI projects
  • Company maintains a team culture aligned with the common goal of the customers 
  • Data and insight into customer satisfaction is managed in order to make proper decisions on products/delivery mechanism and areas of improvement
  • Company remains legally and financially protected 
  • Weekly/Monthly/Quarterly goals are set and ownership assigned based on roles and departments along
  • Vision of the CEO is constantly communicated to team

CHIEF OPERATIONS OFFICER REQUIREMENTS:

  • High-level communication skills
  • Utmost professionalism in conduct. 
  • Able to consistently reinforce communications of CEO
  • Experience in cross-functional company management
  • Ability to set goals and design executable goals with timelines around them
  • Highly developed interpersonal and leadership skills
  • Experience assessing key performance metrics and generating diagnoses and action plans